Siemens HE2215C User Manual

Service

English 34

Element cycles on the highest setting

This is normal. The temperature limiter operates automatically to protect 
the glass ceramic surface from extreme high temperature damage.

The oven mode or temperature selected 
or the numbers selected do not appear in 
the display

The knob was turned too rapidly. Turn knob slower until correct wording or 
temperature appears. Review manual instructions when setting clock, 
timer, or Self-Clean.

Oven door is locked and will not release, 
even after cooling

Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker 
back on. The oven should reset itself and will be operable.

Oven is not heating

Check circuit breaker or fuse box to your house. Make sure there is proper 
electrical power to the oven. Be sure oven temperature has been selected.

Oven is not cooking evenly

Adjust oven calibration if necessary (see Oven Temperature Offset). Refer 
to cooking charts for recommended rack position. Always reduce recipe 
temperature by 25°F when baking in Convection Bake mode.

Oven temperature is too hot or too cold

The oven thermostat needs adjustment. See Oven Temperature Offset.

Oven light is not working properly

Replace or reinsert the light bulb if loose or defective. Touching the bulb 
with fingers may cause the bulb to burn out.

Oven light stays on

Check for obstruction in oven door. Check to see if hinge is bent.

Cannot remove lens cover on light

There may be soil build-up around the lens cover. Wipe lens cover area 
with a clean dry towel prior to attempting to remove the lens cover.

Oven will not Self-Clean properly

Allow the oven to cool before running Self-Clean. Always wipe out loose 
soils or heavy spillovers before running Self-Clean. If oven is badly soiled, 
set oven for a five-hour Self-Clean. See Preparing the Oven to Self-Clean.

Clock and timer are not working properly

Make sure there is electrical power to oven. See Clock and Timer sections. 

Porcelain chips

When oven racks are removed and replaced, always tilt racks upward and 
do not force them to avoid chipping the porcelain.

“F” and a number appears in display and 
control beeps

This is a fault code. Press Off to clear the display and stop beeping. Reset 
oven if necessary. If fault code remains and beep continues, record fault 
code, cancel oven and call authorized service technician.

With a new range there is a strong odor 
when oven is turned on

This is normal with a new range and will disappear after a few uses. Oper-
ating the self-clean cycle will also “burn-off” the smell more quickly.