Lucent Technologies 5 User Manual
MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide
System Manager’s Guide
555-650-118
Issue 1
June 1997
Managing the System
Page 6-90
Adding a CTI Link
6
Busying-Out and Restoring the MLX Module
6
In order to add or remove a CTI link, you must use maintenance procedures,
normally reserved for Lucent Technologies technicians, to terminate service on
the MLX 408 line/trunk and extension module or the MLX 008 extension module
where the CTI link is being added or removed.
normally reserved for Lucent Technologies technicians, to terminate service on
the MLX 408 line/trunk and extension module or the MLX 008 extension module
where the CTI link is being added or removed.
The Busy-Out and Restore procedures do not interrupt calls in progress at the
extensions and/or on the lines/trunks connected to the modules. Instead, the
procedures wait for any in-progress calls to end. If people are using a module’s
extensions and/or facilities and you wish to busy-out the module, you may need to
ask them to end their calls. While a module is busied-out, no calls can take place
on the affected lines/trunks or extensions.
extensions and/or on the lines/trunks connected to the modules. Instead, the
procedures wait for any in-progress calls to end. If people are using a module’s
extensions and/or facilities and you wish to busy-out the module, you may need to
ask them to end their calls. While a module is busied-out, no calls can take place
on the affected lines/trunks or extensions.
Any active communications via a CTI link are preserved during a Busy-Out
procedures, but only for 24 seconds. When 25 seconds have elapsed, the
messages are lost. For this reason, you may wish to program a CTI link during off
hours.
procedures, but only for 24 seconds. When 25 seconds have elapsed, the
messages are lost. For this reason, you may wish to program a CTI link during off
hours.
To busy-out or restore the module, follow these general steps:
1.
Determine and note the slot number of the MLX 408 or 008 module. To do
this, you must print a System Information Report from the System
Programming menu. Use one of the following procedures:
this, you must print a System Information Report from the System
Programming menu. Use one of the following procedures:
For more information about generating reports, see
.
2.
Busy-out or restore the module. Follow one of the methods outlined in the
next procedure.
next procedure.
3.
If the Busy-Out procedure is taking a long time to complete, someone is
using an extension or facility on the module. The actual busying-out (or
restoring) takes less than one second.
using an extension or facility on the module. The actual busying-out (or
restoring) takes less than one second.
Console Procedure To print system information:
More
→
Print
→
SysSet-up
→
Exit
PC Procedures
To print system information:
U
→
→
→
To save report on disk:
U
→
→
→
→
select
GOTO FLOPPY
from
below console simulation screen
→
To view the report on the screen:
#
+