Cisco Systems 1.0 (1) User Manual

Cisco Support Tools 1.0 User Guide 

How to Modify Support Tools Basic Configuration   57 

The basic configuration settings necessary to run Support Tools (network time 

server, privileged use group, Repository path, and TCP/IP port) are specified during 
installation. 

At any point after installation you can modify these setting, as necessary. You can:  

•  Modify the Support Tools Server configuration 

•  Modify the Support Tools Node configuration 

To modify configuration settings for the Support Tools Server after it has been 
installed: 

1.  Rerun the Support Tools Server installer (Server\setup.exe) from your Support 

Tools CD. 

2.  During the reinstallation, the Install Wizard displays the configuration settings 

(TCP/IP Port, Administrator Group Name, etc.) from the current installation, 

rather than the installation defaults. As desired, modify the current values for 
these options: 
Destination Path: Specify the location to install the Support Tools Server, or 
accept the default:  c:\Cisco\CCBU\supporttools. You can install the Support 
Tools Server to any location on the local machine. 

Repository Base Directory: Specify the path to the Support Tools Server 
Depository. This is the location where log files and saved registries and processes 

lists are stored. You can specify any location on the Support Tools Server's 
physical drive.  

Administration Group Name: The name of the Windows User Group that has 
access to Support Tools functions capable of system modification (regular users 

can use Support Tools for information gathering only). 

Note: The Administration Group name is case-sensitive. It must match in case its 
corresponding Windows user group name. 

Distinguished User Information: Specify the domain or local machine 
hostname, username, and password of the account that the Tomcat HTTP Service 

will run as. For more information, see How to Create the Distinguished User 
Account.