Cisco Systems 1.0 (1) User Manual
Cisco Support Tools 1.0 User Guide
How to Modify Support Tools Basic Configuration 58
TCP/IP Port: The port the Support Tools Server uses to communicate with
Support Tools Nodes.
Support Tools Nodes.
Note: When changing this value, remember to ensure that the port you choose is
available on all Support Tool Nodes, and that it is enabled on firewalls standing
available on all Support Tool Nodes, and that it is enabled on firewalls standing
between the Support Tools Server and its nodes.
HTTP and HTTPS Ports: Specify the ports that the Tomcat Web server should
use for HTTP and HTTPS requests.
Network Time Server: Specify the static IP address or fully-qualified DNS of
your network time server. Also specify the frequency (in minutes) with which this
machine should reconcile its clock against the network time server.
machine should reconcile its clock against the network time server.
3. When the reconfiguration is complete, click Finish.
Note: Support Tools includes several files that can be customized by users after an
initial installation. Because rerunning basic configuration overwrites these customized
Note: Support Tools includes several files that can be customized by users after an
initial installation. Because rerunning basic configuration overwrites these customized
files, Support Tools automatically creates backup copies (with the extension .bak).
These backups can be restored re-introduce customization.
These backups can be restored re-introduce customization.
For more information, see How to Re-Install Support Tools.
To Modify Support Tools Node Configuration
To modify configuration settings for the Support Tools Node after it has been
installed:
installed:
1. Rerun the Support Tools Node installer (nodes\setup.exe) from your Support
Tools CD.
2. During the reinstallation, the Install Wizard displays the configuration settings
(TCP/IP Port, Administrator Group Name, etc.) from the current installation,
rather than the installation defaults. As desired, modify the current values for
these options:
Destination Path: Specify the location to install the Support Tools Node. You
can install the Support Tools Node to any location on the local machine.
these options:
Destination Path: Specify the location to install the Support Tools Node. You
can install the Support Tools Node to any location on the local machine.
Network Time Server: Specify the static IP address or fully-qualified DNS of
your network time server. Also specify the frequency (in minutes) with which this
machine should reconcile its clock against the network time server.
machine should reconcile its clock against the network time server.
3. When the reconfiguration is complete, click Finish.
Note: Support Tools includes several files that can be customized by users after an
Note: Support Tools includes several files that can be customized by users after an
initial installation. Because rerunning basic configuration overwrites these customized
files, Support Tools automatically creates backup copies (with the extension .bak).
files, Support Tools automatically creates backup copies (with the extension .bak).
These backups can be restored re-introduce customization.
For more information, see How to Re-Install Support Tools.