Lexmark W810 User Guide

Troubleshooting

If paper has trouble traveling through the printer, paper jams or other problems relating to 
mechanical paper feed can result. Use the table beginning on page 221 to find solutions 
to paper feed problems you are experiencing.

For information about paper feed problems in the optional finisher, see page 229. See 
page 233 for information about paper feed problems in the optional mailbox. For detailed 

The paper tray is not 
completely inserted into the 
printer.

Push the tray firmly into the printer to 
make sure it is fully installed.

The left paper guide in the 
500-sheet tray is set for a 
different size paper than what 
is loaded in the tray. 

Insert the paper guide in the correct 
position for the size paper in the tray. 

Refer to the 

User’s Reference for infor-

mation on loading the 500-sheet 
drawer.

You did not set the correct 
paper size for tray 1.

After loading paper in tray 1, set the 
default paper size from the printer 
operator panel:

For information on using the operator 
panel, see page 28.

The locking clips are not 
securing the drawer to the 
printer.

Attach the four locking clips to the 
drawer. Refer to the 

Setup Guide for 

installation instructions.

The margin settings for the 
selected tray need to be 
adjusted.

Adjust the appropriate margin settings 
in the Registration Menu. 

The paper feed rollers are 
worn.

Call for service.