Lexmark C772 User Guide

The following solutions will help solve fax quality problems or solve fax problems. For additional information, see 

The fax document takes a long 
time to transmit.

Touch 

Options, then under Content, change the setting to Text, and then set the 

resolution to Standard.

The images on the fax I sent are 
not clear.

Touch 

Options, then under Content, change the setting to Text/Photo or Photo.

Increase the output resolution.

Note: This will increase the amount of time required for the scan and will increase the 
quality of the fax output.

Caller ID is not shown

If your region supports caller ID, you may have to change the default setting. There 
are two settings available, FSK (pattern 1) and DTMF (pattern 2). Contact your 
telecommunications company to determine which pattern or switch setting to use.

The Paper Jam 
message remains after 
you remove the jammed 
paper. 

You have not pressed 

Continue 

or have not cleared the entire 
paper path.

Clear the entire paper path, and then press

 

Continue.

See 

Clearing jams for more information.

Original documents 
misfeed in the ADF.

The guides are not adjusted 
properly.

Adjust the guides toward the media until they lightly rest 
against the edge of the media.

The pick pad may be worn.

Replace the pick pad.
See 

Ordering an ADF pick roller for more information.

Multiple pages feed into 
the ADF.

The pick pad may be worn.

Replace the pick pad.
See 

Ordering an ADF pick pad for more information.

The pick roller may be worn.

Replace the pick roller.
See 

Ordering an ADF pick roller for more information.