LaCie 301302u User Guide

LaCie Hard Disk • 

Design by neiL pouLton

user Manual

troubleshooting

Page 

The drive is not run-

ning noticeably faster 

when connected via 

Hi-Speed USB 2.0.

Is the drive connected to a USB 1.1 

port on your computer, or to a USB 

1.1 hub?

If your drive is connected to a USB 1.1 port or hub, this is normal. 

A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 

2.0 performance levels when it is connected directly to a Hi-Speed 

USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will 

operate at the slower USB 1.1 transfer rates.

Is the drive connected to a Hi-

Speed USB 2.0 port on your 

computer?

Check to see that the Hi-Speed USB 2.0 drivers for both your host 

bus adapter and device have been installed correctly. If in doubt, 

uninstall the drivers and re-install them.

Does your computer or operating 

system support Hi-Speed USB 2.0?

See section

 1.2, Minimum System Requirements

.

System fan is not 

running

Not all models include a system fan. To determine if your drive has a system fan, please see the data sheet 

for your product at www.lacie.com. If your drive has a fan, confirm the outlet is powered, verify power con-

nections, and try an alternate power cable. The fan on the LaCie hard drive does not run continuously; it is 

activated at certain temperatures.