ioSafe solo 1 tb User Guide

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3.  Report disaster event, and obtain return shipping 
address/instructions 
4.  Wait for the ioSafe device to cool down if post-
fire 
5.  Drain any free water from the ioSafe device if 
post-flood 
6.  Place the ioSafe device in a heavy duty plastic 
garbage bag 
7.  Place the bagged ioSafe device in a small 
cardboard box with a paper marked with the RMA 
#, name, phone and address 
8.  Fill the bottom of a larger box with 2-3 inches 
minimum of packing insulation 
9.  Place the boxed ioSafe device in the larger box 
10. Pack additional packing insulation tightly around 
all sides of the small box (2-3 inches minimum) 
11. Mark the RMA# on the outside of the large box 
and ship per ioSafe shipping instructions 
12. ioSafe will recover all data according to the terms 
of the Disaster Recovery Service Terms and 
Conditions.