ioSafe solo 1 tb User Guide
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3. Report disaster event, and obtain return shipping
address/instructions
4. Wait for the ioSafe device to cool down if post-
fire
5. Drain any free water from the ioSafe device if
post-flood
6. Place the ioSafe device in a heavy duty plastic
garbage bag
7. Place the bagged ioSafe device in a small
cardboard box with a paper marked with the RMA
#, name, phone and address
#, name, phone and address
8. Fill the bottom of a larger box with 2-3 inches
minimum of packing insulation
9. Place the boxed ioSafe device in the larger box
10. Pack additional packing insulation tightly around
10. Pack additional packing insulation tightly around
all sides of the small box (2-3 inches minimum)
11. Mark the RMA# on the outside of the large box
and ship per ioSafe shipping instructions
12. ioSafe will recover all data according to the terms
of the Disaster Recovery Service Terms and
Conditions.