KitchenAid Professional Heavy Duty Series Warranty Information

Page of 13
ENGLISH
8
8
8
8
8
HASSLE-FREE REPLACEMENT 
WARRANTY – 50 UNITED STATES AND 
DISTRICT OF COLUMBIA
We’re so confident the quality of 
our products meets the exacting 
standards of KitchenAid that, if your 
stand mixer should fail within the 
first year of ownership, KitchenAid 
will arrange to deliver an identical 
or comparable replacement to your 
door free of charge and arrange 
to have your original stand mixer 
returned to us. Your replacement 
unit will also be covered by our one 
year limited warranty. Please follow 
these instructions to receive this 
high-quality service. 
If your KitchenAid
®
 stand mixer 
should fail within the first year of 
ownership, simply call our toll-free 
Customer Satisfaction Center at 
1-800-541-6390 Monday through 
Friday, 8 a.m. to 8 p.m. (Eastern 
Time), or Saturday, 10 a.m. to 5 p.m. 
Give the consultant your complete 
shipping address. (No P.O. Box 
numbers, please.)
When you receive your replacement 
stand mixer, use the carton and 
packing materials to pack up your 
original stand mixer. In the carton, 
include your name and address on 
a sheet of paper along with a copy 
of the proof of purchase (register 
receipt, credit card slip, etc.).
HASSLE-FREE REPLACEMENT 
WARRANTY – CANADA
We’re so confident the quality of 
our products meets the exacting 
standards of the KitchenAid
 
brand 
that, if your stand mixer should fail 
within the first year of ownership, 
KitchenAid Canada will replace 
your stand mixer with an identical 
or comparable replacement. Your 
replacement unit will also be covered 
by our one year limited warranty. 
Please follow these instructions to 
receive this high-quality service. 
If your KitchenAid
®
 stand mixer 
should fail within the first year of 
ownership, take the stand mixer 
or ship collect to an Authorized 
KitchenAid Canada Service Centre. 
In the carton include your name 
and complete shipping address 
along with a copy of the proof of 
purchase (register receipt, credit card 
slip, etc.). Your replacement stand 
mixer will be returned prepaid and 
insured. If you are unable to obtain 
satisfactory service in this manner call 
our toll-free Customer eXperience 
Centre at 1-800-807-6777. 
Or write to us at: 
Customer eXperience Centre
KitchenAid Canada
200-6750 Century Ave.
Mississauga, ON L5N 0B7