KitchenAid Professional Heavy Duty Series Warranty Information

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HOW TO ARRANGE FOR WARRANTY 
SERVICE IN PUERTO RICO
Your KitchenAid
®
 stand mixer is 
covered by a one-year limited 
warranty from the date of 
purchase. KitchenAid will pay for 
replacement parts and labor costs 
to correct defects in materials 
and workmanship. Service must 
be provided by an Authorized 
KitchenAid Service Center.
Take the stand mixer or ship prepaid 
and insured to an Authorized 
KitchenAid Service Center. Your 
repaired stand mixer will be returned 
prepaid and insured. If you are 
unable to obtain satisfactory service 
in this manner, call toll-free 
1-800-541-6390 to learn the location 
of a Service Center near you.
HOW TO ARRANGE FOR SERVICE 
AFTER THE WARRANTY EXPIRES – 
ALL LOCATIONS
Before calling for service, please 
review the Troubleshooting section.
For service information in the 
50 United States, District of 
Columbia, and Puerto Rico, 
call toll-free 1-800-541-6390.
Or write to: 
Customer Satisfaction Center 
KitchenAid Portable Appliances 
P.O. Box 218 
St. Joseph, MI 49085-0218 
Or contact an Authorized Service 
Center near you.
For service information in 
Canada,
 
call toll-free 1-800-807-6777.
Or write to: 
Customer eXperience Centre
KitchenAid Canada
200-6750 Century Ave.
Mississauga, ON L5N 0B7
HOW TO ARRANGE FOR SERVICE 
OUTSIDE THESE LOCATIONS 
Consult your local KitchenAid dealer 
or the store where you purchased 
the stand mixer for information on 
how to obtain service.
For service information in 
Mexico, 
call toll-free 
01-800-024-17-17 
(JV Distribuciones)
Or
01-800-902-31-00 
(Industrias Birtman)