Cisco Cisco Customer Voice Portal Downloads

Warning: The format of the strings for the VRU Script Name and Configuration Param
fields are very specific and vary for different micro-applications (Play Media, Play Data,
Get Digits, Menu, and Get Speech).

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Network VRU. (Drop-down list.) The name of the Network VRU to be associated with the
Network VRU script.

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VRU Script Name. A 39-character, comma-delimited string used by Unified CVP to pass
parameters to the IVR Service. The content of string depends on the micro-application to be
accessed. For more information on what to specify in this field, see the following sections:

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Name. A unique name for the VRU script. Unified ICME generates a name based on the
Network VRU and script names.

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Timeout. The number of seconds Unified ICME is to wait for a response from the VRU after
invoking the script before assuming that the Unified CVP script has failed.

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Configuration Param. A string used by Unified CVP to pass additional parameters to the
IVR Service. The content of string depends on the micro-application to be accessed. For
more information on what to specify in this field, see the following sections:

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Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)