Cisco Cisco Customer Voice Portal Downloads

On a Windows system, do the following:

1. Stop the Unified CVP Operations Console service. Select Start > Control Panel >

Administrative Tools > Services.

The Services window appears.

2. In the list of Service names, highlight Cisco CVP OpsConsoleServer.

3. Click the Stop link.

The service stops.

Use the instructions in the "

" section

for details on using the keystore and keytool Java tools to exchange trusted certificates between
the Operations Console and the device being managed.

Note:  For information about prerequisites and assumptions regarding keystore and keytool,
see the "

" section. For detailed instructions about using these tools,

see the Java documentation.

Restart the Cisco CVP OpsConsoleServer service.

Follow the procedure described in Step 1, selecting the Start link instead of Stop on a Windows
system.

Use the Security checkbox on the Operations Console Device Management configuration page
to enable security for devices that require secure communication. (See the "

Restart the Cisco CVP Resource Manager service on the Unified CVP device machines on
which communications needs to be secure by doing the following:

a.

For Windows, restart the Cisco CVP Resource Manager service. Select Start > Control
Panel > Administrative Tools > Services.

b.

For AIX, restart the ORM services. From the $CVP_HOME/bin directory, enter the
following command: 

.

How to Exchange Certificates Between Systems

Follow the steps below to move certificates between keystores.

Note: The 

 commands shown below use the JRE relative path for the Windows platform.

For AIX, keytool can be found in 

.

Import the Operations Console Server certificate as trusted on the managed Unified CVP device:

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)