Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
Chapter 6 Event Interfaces and Events
ICallEvents Interface
6-52
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
OnCallRetrieved
Resuming a call previously placed on hold at the agent’s teleset may generate an
OnCallRetrieved event. With this event the connection status becomes
LCS_CONNECT.
OnCallRetrieved event. With this event the connection status becomes
LCS_CONNECT.
Syntax
C++:
void OnCallRetrieved(Arguments& args)
Keyword
Type
Description
Connection
DeviceID
DeviceID
STRING
The identifier of the connection between
the call and the device.
the call and the device.
ConnectionDevice
IDType
IDType
SHORT
Indicates the type of the connection
identifier supplied in the
ConnectionDeviceID.
identifier supplied in the
ConnectionDeviceID.
TrunkUsedDeviceID STRING
The device identifier of the selected
trunk.
trunk.
TrunkUsedDeviceID
Type
Type
SHORT
Indicates the type of the device identifier
supplied in the TrunkUsedDeviceID.
supplied in the TrunkUsedDeviceID.
CalledDeviceID
STRING
The device identifier of the called device.
CalledDeviceIDType SHORT
Indicates the type of the device identifier
supplied in the CalledDeviceID.
supplied in the CalledDeviceID.
LocalConnection
State
State
SHORT
The state of the local end of the
connection.
connection.
EventCause
SHORT
Indicates a reason or explanation for the
occurrence of the event.
occurrence of the event.
LineHandle
SHORT
Identifies the teleset line being used.
LineType
SHORT
Indicates the type of the teleset line.
TrunkNumber
(optional)
(optional)
INT
The number representing a trunk.
TrunkGroup Number
(optional)
(optional)
INT
The number representing a trunk group.