Cisco Cisco Computer Telephony Integration Option 9.0 Reference Guide
3-27
CTI Driver for Siebel 7 Reference Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
Chapter 3 Customization
Client Tracing Control
Client Tracing Control
describes the registry values used to control client tracing. Add these
values to the HKLM\Software\Cisco Systems\CTIOS\Logging registry key.
Note
Restart any clients after adding the registry values. Once registry values are
created they can be modified at any time.
created they can be modified at any time.
CallPlacementType
Unspecified (default)
LineCall
Outbound
OutboundNoAccessCode
DirectPosition
DirectAgent
SupervisorAssist
LineCall
Outbound
OutboundNoAccessCode
DirectPosition
DirectAgent
SupervisorAssist
FacilityType
Unspecified (default)
TrunkGroup
SkillGroup
TrunkGroup
SkillGroup
PostRoute
False (default)
True
True
Priority
False (default)
True
True
Table 3-8
Valid Values for Command Parameters (continued)
Command Parameter
Valid Values
Table 3-9
Client Tracing Control Registry Values
Registry Value
Description
MaxFileSizeKb
Maximum size of a single trace file. (Default is
2048.)
2048.)
MaxFiles
Maximum number of trace files before trace
server starts deleting the oldest one. (Default is 4.)
server starts deleting the oldest one. (Default is 4.)