Cisco Cisco MCS 7835-I2 Troubleshooting Guide

Page of 3
DNS entry, Cisco CallManager clustering does not work.
If DNS is not used, ensure that all the DNS configuration dialog boxes are empty so that the server does not
have any DNS servers configured at all. If it does, even if IP addresses are used as Cisco CallManager names,
it still relies on reverse−DNS.
If you do not have a DNS server at all, you must edit the LMHOSTS file and manually put in IP address to
hostname mappings for the computer and any other computers in the cluster. The LMHOSTS file can be
found in the C:\WINNT\system32\drivers\etc directory. Instructions on the format of this file are included in
the file itself.
Once these workarounds are implemented, install the second Disc and manually run the Cisco CallManager
installer on the CD.
After you install Cisco CallManager, you must work around the Compaq Partition Utilities problem
documented in Cisco bug ID CSCdr65911 (registered customers only) . There is no way to make the F10 key
work again unless you wipe the machine clean and reinstall with the 3.0(2) CD when it becomes available. In
the meantime, the utilities can be run from a floppy disk, if necessary. The utilities can be downloaded from
the Compaq website here:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00280248/c00280248.pdf?jumpid=reg_R1002_USEN
You must then create four floppy disks based on the instructions in the read me file and boot from the first
floppy disk.
Related Information
Voice Technology Support
• 
Voice and Unified Communications Product Support
• 
Troubleshooting Cisco IP Telephony 
• 
Technical Support & Documentation − Cisco Systems
• 
Contacts & Feedback | Help | Site Map
© 2014 − 2015 Cisco Systems, Inc. All rights reserved. Terms & Conditions | Privacy Statement | Cookie Policy | Trademarks of
Cisco Systems, Inc.
Updated: Feb 02, 2006
Document ID: 13931