Cisco DNCS System Release 2.8 3.8 4.3 Installation Guide

 

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4031324 Rev B 

You can run the signonCount utility in two modes: Fix Mode Off and Fix Mode On. 
Both modes help system operators monitor the rate at which DHCTs are trying to 
sign on to the network: 

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When run in Fix Mode Off, the utility takes no corrective action regarding DHCTs 
that are having difficulty signing on.  

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When run in Fix Mode On, however, the utility reboots those DHCTs that have 
tried to sign on more than three times during a 10-minute period. 

Note: By forcing DHCTs that are having trouble signing on to reboot, the memory in 
the DHCT is refreshed and the sign-on process is made easier. 

Important: By default, the utility runs in Fix Mode Off. Because the utility interacts 
with the database when run in Fix Mode On, we recommend that you contact Cisco 
Services before switching modes. 

 

The DNCS provides an online help window for the signonCount utility. The 
information in the help window may supplement the information and procedures in 
these instructions. 

Note: If the signonCount utility is not currently installed on your system, call Cisco 
Services for assistance. 

To access the signonCount utility help window, complete the following instructions. 
1  Open an xterm window on the DNCS and then maximize the window. 
2  Type signonCount  -h and press Enter. The help window for the signonCount 

utility opens. 

3  Press the Spacebar as often as necessary to page through the help window.