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ascom aastra office 25 Quick Setup Guide

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Aastra Office 25 Quick user guide  (for Ascotel version i.6 only) 
 
 
Description of keys 
 
 
Fox Key 
Multifunction “Smart” key. Use for transferring calls  
 
 
 
 
and press under the word you want for extra features 
 
                   
Alpha-search key 
Changes number pad from Numeric to Alpha mode.  This  
 
 
 
 
 
is used for the powerful Alpha- search feature described later 
 
End /break key / Backspace 
Clears the display, cancels your last action, takes you back   
to your caller after an inquiry call, disconnects call. Deletes the last 
digit or character entered (for correction) 
 
 
 
 
 
 
 
Speaker /  Volume control 
Go off hook, activate speaker while on a call. Lowers / Raises 
volume of the speaker and/or ear-piece (RAPID double click for Low 
or High). 
 
 
 
Last Number Redial 
Redials the last 4 dialled numbers (keep pressing to scroll through 
numbers) – Press  left side of Fox key or lift handset when desired 
one is on the display.  
How to use your phone 
 
To Answer a call 
Pick up the handset. 
To Dial Internally 
Dial the extension number, then lift the handset or press the speaker key. 
NB Pick up 
the handset when the other party answers – there is no microphone!
 
To Dial Externally 
Dial the required number (prefixed by 9 for an outside line), then lift the handset or press 
the speaker key.
(NB Some companies use another digit instead of 9 ) 
To Transfer a call Press 
the 
left hand side of Fox key, then Dial the extension number, announce the call, 
if accepted then replace the handset. (You can use “ Alpha-search to find and dial the 
extension – see later) 
Return to caller 
If the enquiry call is refused, return to the caller by pressing the end key  
NB once only
 
Shuttle / toggle Pressing 
the 
left hand side of the Fox key alternates between internal and external 
party. ( or press Menu – then   “
Broker
”) 
Conference 
 Answer or make an external or internal call,  inform the 1st party that you will be setting 
up a conference, press the left hand side of the Fox key, dial the 2nd party (internal or 
external), inform 2nd party that you are setting up a conference, then press right hand 
side of the Fox key (alternatively you can press the Menu key and then the Fox key 
under the “
Conf
 “ prompt ) --then all parties are conferenced.  Up to five* parties and 
yourself can be added by repeating the above. “
Conference
”  will show on the 
display to confirm.  *(2 other parties with Ascotel 2025/2045 systems) 
Callback on Busy 
When a busy extension is encountered, you will hear the busy tone. To set a “Call 
Back” – press the left Fox key  (or press Menu and  “
C_Back
” ) - the system 
acknowledgement tones will be heard.  Replace the handset. Your display will show  
“
CALL expected
”.  When the busy party becomes free, your phone will ring,. When 
you answer it your requested callback call will be placed to the other party. If you wish to 
cancel the Call Back before it matures – press the Menu key, and  “
reSeT
”. 
NB this 
only works on internal calls & if they are not diverting to Voicemail.
 
 
TIP you can also do this when you have an external call on the line, when your 
inquiry call gets a busy tone, press the left Fox key, replace the handset, then 
the external call will be waiting against the busy extension.  When that 
extension becomes free the external call  will be presented to them.  If the 
extension remains busy, after the pre-set system time-out, the external call will 
be returned to you.  
NB callbacks will not be available  if extension is diverted to 
Voicemail.
 
! 
 
 
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