ascom aastra office 25 Quick Setup Guide

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Callback on No Reply  After several rings, if the other party does not answer, press the left Fox key, then  a 
callback request will be displayed on their phone  & they can call you. 
NB only internal
 
 
Pickup 
To pick up a ringing call in your group – press the key marked “Pick up” 
 
Cut-off Alarm 
If you have attempted to transfer an external call, and have not followed the correct 
procedure, and then replaced the handset, you may hear a continuous ringing
 (cut-off 
alarm).
  This will continue for around 10 seconds, you must pick up the handset again 
within this time or the call will be lost. 
 
Call Park 
If you wish to hold a call for an extended time, you MUST use the “Park” facility. Whilst  
(Extended Hold) 
on a call, if you need to place the caller on hold for longer than 10 seconds, press the 
right Fox key, then replace the handset. The display will show “
CALl parked
“ When 
you wish to retrieve the call, press the Fox key anywhere – THEN pick up the handset. 
You can make/take other calls while a call is parked. 
 
NB If you try to hold the call by pressing
  left Fox key
 for longer than 10 
seconds, you are in danger of LOSING THE CALL and the cut-off alarm will 
sound as above!
 
 
i
 An 
 
i
   appearing in the right of the display indicates that there is information present for 
you.  Press the  
i  key
,  and the item will be indicated on the display.  For example 
usually “
CALL_LiST
” is the item.  So press the Fox key under “
CALL_LiST
“ and the 
last 4 calls that you have not answered will be displayed.  Scroll arrows will appear on 
the right of the display, press the Fox key under them to scroll through the number list.  
When a name or number you wish to call back appears on the display,  pick up the 
handset or press the left Fox key. (or  Menu &  
CALL
or 
Delete
 ) 
 
Alpha-dial / Search 
This powerful system feature allows quick access to all the stored numbers. It  
or
 Name Dial 
 
accesses the system-wide directory, your private file and your programmed keys.  
It operates in a very similar way to the name search and dial feature on many Mobile 
Phones. It saves you having to look up or remember your colleagues’ numbers, and 
saves a lot of time!  
To use it, simply enter the first 2 or 3 letters of the persons last name (using the letters 
printed just below the digits of the dial pad) - 
NB You only need to press the key 
with the letter you want ONCE each
  - Then press the Alpha key (ABC key).  Any 
names that match the combination of letters will appear in the display. If more than one 
name is found, then the Scroll Arrows will appear (and the number of matches) – 
Press the Fox Key under the arrows to scroll through the names until you see the one 
you want then press the left Fox Key, or Menu & “
CALL
” or lift the handset, or press 
the speaker key for on-hook dial. 
 
!
TIPS  - You can shorten the search procedure by using the # key for a space. So  
for example, to find Laver,  Fred you simply press  5, 2, #, 3 (L, A,  space F). If 
many matches are found, you can then enter another one or two letters. Most 
names can be found with 3 or 4 key presses. You can scroll through the list of 
matches (if more than one is found) by using the Up/Down scrollarrows. 
You can also search whilst you have a call on-line, either to give out the 
number to the caller or transfer the call. The stored number is shown when you 
press the 
i
  key.  
NB  This example assumes names are stored surname first.
 
 
Menu Key 
Pressing this takes you through the various extra features available on your phone / 
system. Just press repeatedly till you see the item you want, then follow the prompts 
on the display – selecting by pressing the Fox key under the desired item. (For full 
details, see the full User Guide) 
 
 
 
TIP  -  Press and hold down the Menu Key  for 2-3 secs, this will take you  
!
straight to the Programming menu. 
 
 
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