Epson DC-10s User Manual

Solving Problems

Visit Epson’s support website at 

epson.com/support

 and select your product for 

solutions to common problems. You can download product documentation, view 
FAQs, or e-mail Epson with your questions.

Visit 

http://www.presentersonline.com

 to access tips, templates, and training 

for developing successful presentations.

To use the Epson PrivateLine

®

 Support service, call (800) 637-7661 and enter the 

PIN on the Epson PrivateLine Support card that came with your document 
camera. This is the fastest way of speaking to a live representative, and it’s free. 
This service is available 6

AM

 to 6

PM

, Pacific Time, Monday through Friday, for 

the duration of your warranty period.

You may also speak with a support specialist by dialing one of these numbers:

■

U.S.: (562) 276-4394, 6

AM

 to 6

PM

, Pacific Time, Monday through Friday.

■

Canada: (905) 709-3839, 6

AM

 to 6

PM

, Pacific Time, Monday through 

Friday

Days and hours of support are subject to change without notice. Toll or long 
distance charges may apply. Before you call, please have this information ready:

■

Product name (DC-10s document camera) and serial number (located on the 
bottom of the product)

■

Proof of purchase (such as a store receipt) and date of purchase

■

Description of the problem, including computer or video configuration

You can purchase projectors, screens, or other accessories from an Epson 
authorized reseller. To find the nearest reseller, call 800-GO-EPSON 
(800-463-7766). Or you can purchase online at 

www.epsonstore.com

 (U.S. 

sales) or 

www.epson.ca

 (Canadian sales).