Lexmark E352DN User Manual

Some documents do 
not print.

The documents 
contain unavailable 
fonts.

1 Open the document you want to print in Adobe Reader.
2 Click the printer icon.

The Print dialog appears.

3 Select the Print as image check box.
4 Click OK.

The control panel 
display is blank or 
displays only diamonds.

The printer self test 
failed.

1 Turn the printer off, wait about 10 seconds, and turn the printer 

back on.

2 If the 

 and 

messages do not 

appear, turn the printer off and call for service.

Jobs do not print.

The printer is not 
ready to receive data.

1 Make sure 

 or 

 appears on the display 

before sending a job to print. 

2 Press 

 to return the printer to the 

 state.

The output bin is full.

Remove the stack of paper from the output bin, and then press 

.

The paper tray is 
empty.

1 Load paper in the tray.
2 Press 

 to return the printer to the 

 state.

You are using the 
wrong printer driver or 
are printing to a file.

• Verify you are using the printer driver associated with your 

printer.

• If you are using a USB Direct interface, make sure you are 

running Windows 2000, Windows XP or Windows Server 2003 
and using a printer driver compatible with Windows 2000, 
Windows XP or Windows Server 2003.

Your internal print 
server is not set up 
properly or is not 
connected properly.

Verify that you have properly configured the printer for network 
printing.

For more information, see the drivers CD or the Lexmark Web site.

You are using the 
wrong interface cable, 
or the cable is not 
securely connected.

Make sure you are using a recommended interface cable.

Make sure the connection is secure.

Job takes longer than 
expected to print.

The job is too 
complex.

Reduce the complexity of your print job by eliminating the number 
and size of fonts, the number and complexity of images, and the 
number of pages in the job.

Page Protect is set to 
On.

Set Page Protect to Off from the Setup Menu.

For more information, see the Menus and Messages Guide.

The printer Operating 
Mode is set to Quiet 
mode or Eco-mode.

Set the Operating Mode to Normal. For more information, see 
Selecting printer operating mode on page 62.

Job prints from the 
wrong tray or on the 
wrong print media.

The control panel 
menu settings do not 
match the print media 
loaded in the tray.

Make sure the Paper Size and Paper Type specified in the printer 
driver match the paper size and type in the tray.