Lexmark E352DN User Manual

Page of 72
Solving option problems
53
Troubleshooting
6
Press  
to 
save.
The control panel returns to 
Config Menu / Reduced Curl
.
7
Press  
until 
Exit Config Menu
 appears, and then press 
.
Activating Menu Changes
 appears. Reduced Curl mode is turned on. 
Resetting the Printer 
appears briefly followed by 
Performing Self Test
, and the printer returns to 
Ready
.
Solving option problems
If an option does not operate correctly after it is installed or if it quits working:
Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the 
printer from the wall outlet, and check the connection between the option and printer.
Print the menu settings page, and check to see if the option is listed in the Installed Options list. If the option is not 
listed, reinstall it. For more information, see Printing the menu settings page on page 26.
Make sure the option is selected in the program you are using.
For Macintosh computer users: Make sure the printer is set up in the Chooser.
The following table lists printer options and suggested corrective actions for related problems. If the suggested corrective 
action does not fix the problem, call your service representative.
Option
Action
550-sheet drawer
• Make sure the connection between the drawer and the printer is secure.
• Make sure the print media is loaded correctly.
Printer memory
Make sure printer memory is securely connected to the printer system board.