Palm 850 User Manual

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connection is active. Make sure that either 
of the following icons appears in the title 
bar of the Main tab: 
 
. If you do not 
see either of these icons, data services are 
not available in your current location and 
you cannot exchange multimedia 
messages. 
I can’t send or receive text messages
Make sure your SIM card is inserted 
correctly (see Inserting the SIM card and battery) and your phone is turned on 
(see Turning your phone on and off).
Contact Cingular Wireless to verify that 
your plan includes text messaging 
services, that these services have been 
correctly activated, and that they are 
available at your location. Cingular 
Wireless should be able to tell you if 
text messaging services have been 
experiencing transmission delays. 
Delays can also occur between the time 
that a message is sent and the time it is 
received.
Verify with the recipient that the 
receiving device can handle text 
messages.
If a text message arrives but does not 
display an alert, perform a soft reset 
(see Performing a soft reset).
I can’t send or receive multimedia 
messages
Make sure your phone is turned on (see 
Turning your phone on and off).
Contact Cingular Wireless to verify that 
your plan includes multimedia 
messaging services (MMS), that these 
services have been correctly activated, 
and that they are available at your 
location. Cingular Wireless should be 
able to tell you if multimedia messaging 
services have been experiencing 
transmission delays. Delays can also 
occur between the time that a message 
is sent and the time it is received.
Make sure that either of the following 
icons appears in the title bar of the Main 
tab: 
 
. If you do not see either of 
these icons, data services are not 
available in your current location and you 
cannot exchange multimedia messages. 
Verify with the recipient that the 
receiving device can handle multimedia 
messages.