Palm 850 User Manual

Page of 72
C O M M O N   Q U E S T I O N S
236
11
CH
AP
T
E
R
If a message arrives but does not 
display an alert, perform a soft reset 
(see Performing a soft reset).
Web
I can’t tell if data services are available 
When your phone is on, icons appear in the 
title bar in the Main tab in the Phone 
application to indicate whether data 
services are available and whether a data 
connection is active. Make sure that either 
of the following icons appears in the title 
bar of the Main tab: 
 
. If you do not 
see either of these icons, data services are 
not available in your current location and 
you cannot connect to the Internet. 
My Treo won’t connect to the Internet
Your Treo 680 supports GPRS and EDGE 
wireless data networks. To connect to the 
Internet, you must subscribe to and 
activate data services with Cingular 
Wireless, and you must be in a location 
with data coverage. 
Press and hold Power/End  
to 
turn off your phone. Then press 
and hold the same button to turn it back 
on again.
Press Phone 
 and look for either of 
the following icons in the title bar of the 
Main tab: 
 
If you see these icons, you are in a data 
coverage area. Try connecting to the 
Internet again. If you do not see either 
of these icons, press Applications , 
select Prefs 
, and continue with the 
following steps.
Select Network.
Select the Service pick list and select 
MEdia Net.
Select Connect.
If the connection is successful, go the 
web browser. If you still can’t make a 
connection, perform a soft reset (see 
Performing a soft reset).
If your phone did not turn on 
automatically after the soft reset, press 
and hold Power/End 
 to turn on 
your phone, and try connecting to the 
Internet.