Philips PPX3610 PPX3610/F7 User Manual

Product codes
PPX3610/F7
Page of 44
  Service 
39
Troubleshooting
Power Cycling
If a problem occurs that cannot be corrected with the 
instructions in this user manual (see also the help 
below), follow the steps given here.
Switch the device off using the on/off switch on the 
side.
Wait at least ten seconds.
Switch the device on using the on/off switch on the 
side.
If the problem repeats, please contact our technical 
customer service or your retailer.
 
Problems
Solutions
The Pocket Projector is unresponsive or hung up
Insert a slim, pointy object into the reset hole to trig-
ger a hardware reset (see also Side View, page 6)
The Pocket Projector cannot be switched on
Connect the supplied power supply to recharge the 
internal battery.
No sound
Adjust the volume using the 
/­ key on the 
remote control.
No sound from the external connected device
Check the cables to the external device
Set the volume on the external device
Only the original cables from the device manufac-
turer may function
Bad sound quality with your computer connection
Check if the audio cable is connected to the comput-
ers headphone socket or the line-out socket.
The volume setting on the computer should not be 
too high.
Only the initial screen appears and not the image from 
the external device
Check if the cables are connected to the right sock-
ets.
Please check that the external device is switched on
Check if the video output of the external device is 
switched on.
Only the initial screen appears and not the image from 
the connected computer
Please check that the VGA-output of the computer 
is switched on.
Check if the resolution of the computer is set to 
800x600.
Device switches turns off
When the device is running for a long period of time 
in fault condition (like ambient temperature over 
35 °C or ventilation openings blocked), the surface 
becomes hot and a warning symbol appears on the 
projection (see also Symbols in the Statusbar, 
page 11)
. The device automatically turns off when it 
gets too hot. After the device has cooled down, you 
can continue playback.
When the battery does not have sufficient capacity, 
the device turns off. Connect the device to the 
power supply.
The device is connected to the power supply and 
switches to stand-by mode
The battery is in deep discharge. The device can be 
turned on and is ready to use after approximately 
five minutes of charging time  (see also Battery deep 
discharge, page 37)
.