Janitza Prodata 2 5224001 Data Sheet

Product codes
5224001
Page of 56
46
ProData II
Procedure in the event of faults
Possible fault
Cause
Remedy
The device does not function
External fusing for the power 
supply voltage has tripped
Replace the fuse
Status LEDs illuminate RED and 
GREEN 
after the start process
Initialisation of the device 
terminated (see the chapter on 
LED device
status)
Send the device to the 
manufacturer for inspection 
and testing along with an accurate 
fault description.
Status LED illuminates RED
Device defective
Send the device for inspection 
No connection to the device 
(RS485)
Incorrect device address
Correct the device address
Different bus speeds (baud rate)
Correct the speed (baud rate)
Incorrect protocol
Correct the protocol
Termination missing
Close bus with termination resistor
Defective or faulty connection 
paths
Check connection paths
No connection to the device 
(Ethernet)
Incorrect addressing mode 
selected
Check addressing mode and 
correct if necessary
Incorrect device address
Correct the device address
Defective or faulty connection 
paths
Check connection paths and 
correct if necessary
Device still does not work 
despite the above measures.
Device defective.
Send the device to the manufacturer 
for inspection and testing along with 
an accurate fault description.