Megasat HD Stick 510se 0201022 User Manual

Product codes
0201022
Page of 27
ENGLISH
ENGLISH
22
23
You might meet abnormal working of this STB with various reasons. Check the following 
which may help you.
Problem
Possible causes 
What to do 
LED on the front panel fail to 
light up/is not lit.
No picture or sound.
Bad picture/blocking error
No startup menu on screen after 
turning on STB for the first time.
The remote control is not wor-
king. 
Poor picture quality or Less 
channels in scanning. 
You have forgotten your pass-
word.
Check if the main supply cable is 
plugged into the power socket. 
Adjust the dish. Check the sig-
nal strength indicator in one of 
the channels search submenus. 
Check the cable connections, 
LNB and other equipment con-
nected to LNB & receiver, or 
adjust dish. Replace the LNB. 
Replace the cable. 
Adjust the dish. Connect an at-
tenuator to LNB input. Change 
to a larger dish. Change LNB 
with lower noise factor. Replace 
the LNB. 
Switch the TV to the appropriate 
AV input. 
Change the batteries (both). 
Aim the remote control at the 
STB. Check that nothing blocks 
the front panel. Check if LED 
indicator on the front panel is 
showing the time, press the po-
wer button to switch off standby 
mode. 
Change the LNB power to 
14V/19V in Antenna setup 
menu. 
Contact the dealer or Service 
Provider. They will help you set 
it up again. 
Main supply cable is not con-
nected. 
Satellite dish is not aiming to 
satellite accurately. No signal or 
weak signal. The LNB is faulty. 
The cable is faulty. 
Satellite dish is not aiming to the 
satellite accurately. Signal too 
strong. Satellite dish is too small. 
LNB noise factor too high. The 
LNB is faulty. 
The system is connected by 
SCART cable and the TV is not in 
AV/ EXT mode. 
Battery exhausted. Remote con-
trol is not aimed correctly STB is 
in standby mode. 
Low LNB power or signal loss in 
cable. 
4. Installation and Operation
5. Additional Information
5.1 Troubleshooting
SAT
Press SAT button on the remote control, 
you will get this menu which contains 
the satellites you searched and stored, 
select one satellite and press OK, all chan-
nels will be listed under that satellite you 
selected.
Channel List-OK
In viewing mode press OK button and 
you will get this window. Press +/- to 
view channel in different types, ALL, FTA, 
Scrambled and MPEG4/H264.Press SAT 
button, select one satellite and press OK, 
all channels will be listed under that sa-
tellite you selected.
TXT:
Show the teletext content if teletext is 
transmitted
Subtitle
Press SUB button to show subtitle.