iRobot Braava 320 820060 Data Sheet

24

Braava 300 Series Owner’s Manual

 

Trouble Shooting

Visit global.irobot.com for additional tips and trouble shooting.

Problem:

Likely Cause

What To Do

Solid red light on 

the middle NSI.

System error

• Press and hold the power button to turn Braava off.

• Vigorously rotate both wheels for 15 seconds.

•  Place Braava on floor and power it on. Make sure a dry 

cleaning cloth has been applied.

• If red light is gone, press Sweep.

• If red light persists, contact Customer Support.

Red light blinks 2 to 

6 times on the middle 

NSI. 

Braava is stuck in 

its environment and 

cannot free itself.

Remove Braava from the situation and restart in a new area.

Red light blinks 14 

times on the middle 

NSI.

Braava has 

detected the motor 

is getting too hot.

Turn Braava off and let it cool down before resuming 

cleaning.

Red light blinks 15 

times on the middle 

NSI.

Braava is stuck 

in too small of an 

area and cannot 

free itself.

Remove Braava from the situation and restart in a new area.

Red light on the 

middle NSI when 

pressing Sweep or 

Mop, accompanied 

by 3 beeps.

A sensor is 

activated so 

Braava won’t start 

driving.

Remove and reapply cleaning cloth. When reapplying, follow 

these instructions:

•  Ensure cloth does not overlap into the middle channel of 

the removable cleaning pad 

•  Ensure cloth is not bunching up, which can prevent the 

removable pad from reattaching completely to the robot. 

Problem:

Likely Cause

What To Do

Solid red light on 

the middle NSI.

System error

This is not a charging error, but will prevent Braava from 

charging while Braava is plugged in. See ‘Error Indicators 

While Cleaning’ chart for instructions. 

Red light blinks 7 or 

8 times on the middle 

NSI.

Charging error

Contact Customer Support.

All lights flashing 

on NSI and buttons 

and robot beeping 

while charging.

Incompatible 

adapter used

Remove the incompatible adapter and use only the adapter 

included with Braava.