iRobot Braava 320 820060 Data Sheet

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25

 

Problem:

Likely Cause

What To Do

Leaking or leaving 

puddles.

Loose wick or fill 

cap

Check the fill cap and the wick cap and make sure both are 

securely sealed shut. Fluid will dispense at a faster rate if 

these caps are not sealed.

Not wicking fluid.

Wick cap requires 

replacement

Refer to Reservoir Pad maintenance for instructions to 

replace the wick cap.

Problem:

Likely Cause

What To Do

Braava is not 

connecting to the 

Cube.

Cube and robot 

position

Turn on the Cube and place it on a raised surface. Point the 

blue light toward an open area of the room. 
Place Braava on the floor 6 to 8 feet away from the Cube, 

facing toward the Cube. Turn Braava on.
With a dry cloth on Braava, press the Sweep button. Braava 

should drive toward the Cube and connect with the Cube 

within 30 seconds. 
If the blue Navigation Indicator lights turn solid blue on 

Braava, it has connected to the Cube. It is ok if the Cube 

continues flashing.
If Braava is not able to drive straight, see “Not Driving 

Properly” in the General Troubleshooting chart

Cube won’t turn on.

C Batteries are 

dead or inserted 

incorrectly

Replace with new C batteries and confirm batteries are 

facing the correct direction.

Cube light is red.

C Batteries are dead Replace with new C batteries.

Cube turns off while 

Braava is cleaning.

Signal interference Make sure Cube is not placed within 5 feet of a Plasma 

or LCD television and that the Cube is not in a room with 

fluorescent lighting turned on.

Braava is out of 

range

When Braava travels out of range, it is normal for the Cube 

to turn off. When Braava returns it will send a message to 

the Cube to turn it back on.

Multiple Cubes are 

set up, but Braava 

is only using one 

Cube.

Cube position

Braava must be able to encounter a second Cube while 

cleaning to use it. Make sure the second Cube is not isolated 

in an area where Braava cannot get to it. 

Try placing Cubes with just 15 feet between them to help 

Braava connect, then move the Cubes farther apart for 

subsequent cleaning cycles. Do not move the Cubes while 

Braava is cleaning. 

Multiples Cubes are 

set up, but Braava 

is over-cleaning 

many areas.

Cube channels

Confirm the Cubes in use all have different channels. The 

channel number can be found on the bottom of each Cube.