Whirlpool W10178097 User Manual

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MICROWAVE OVEN CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the microwave oven is cool. Always follow label instructions on 
cleaning products.
Soap, water and a soft cloth or sponge are suggested unless otherwise noted.
MICROWAVE OVEN CAVITY
To avoid damage to the microwave oven cavity, do not use soap-
filled scouring pads, abrasive cleaners, steel-wool pads, gritty 
washcloths or some recycled paper towels.
The area where the microwave oven door and frame touch when 
closed should be kept clean.
Average soil
Mild, nonabrasive soaps and detergents:
Rinse with clean water and dry with soft, lint-free cloth.
Heavy soil
Mild, nonabrasive soaps and detergents:
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave 
oven. Steam will soften soil. Rinse with clean water and dry 
with soft, lint-free cloth.
Odors
Lemon juice or vinegar:
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either 
lemon juice or vinegar for 2 to 5 minutes in microwave oven.
Microwave Inlet Cover
To avoid arcing and microwave oven damage, the microwave 
inlet cover (see “Parts and Features”) should be kept clean.
Wipe with wet cloth.
MICROWAVE OVEN DOOR AND EXTERIOR
The area where the microwave oven door and frame touch when 
closed should be kept clean.
Mild, nonabrasive soaps and detergents:
Rinse with clean water and dry with soft, lint-free cloth.
Glass cleaner and paper towels or nonabrasive plastic 
scrubbing pad:
Apply glass cleaner to towel, not directly to surface.
CONTROL PANEL
Sponge or soft cloth and water:
Dampen sponge with water and wipe panel. Dry with soft 
cloth.
To avoid damage to the control panel, do not use chemical or 
abrasive cleansers.
TURNTABLE
Replace turntable immediately after cleaning. Do not operate the 
microwave oven without the turntable in place.
Mild cleanser and scouring pad
Dishwasher
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Has a household fuse blown, or has a circuit breaker 
tripped?
Replace the fuse or reset the circuit breaker. If the problem 
continues, call an electrician.
Microwave oven will not operate
Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at 
100% cooking power. If water does not heat, try the steps 
below. If microwave oven still does not operate, call for 
service. See “Assistance or Service” section.
Is the door completely closed?
Firmly close door.
Is a packaging spacer (on some models) attached to the 
inside of the door?
Remove packaging spacer, then firmly close door.
Is the electronic microwave oven control set correctly?
See “Microwave Oven Control” section.
On some models, is the Control Lock set?
See “Control Lock” section.
Microwave oven makes humming noise
This is normal and occurs when the power supply in the 
magnetron cycles on.
Microwave oven door looks wavy
This is normal and will not affect performance.
Turntable will not operate
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely 
on the turntable support. See “Turntable” section.
Is the turntable support operating properly?
Remove turntable. Remove and clean turntable support and 
rollers. Replace turntable. Place 1 cup (250 mL) of water on 
the turntable, then restart microwave oven. If it still is not 
working, call for service. See “Assistance or Service” section. 
Do not operate the microwave oven without turntable and 
turntable support working properly.