Windsor ENSIGN E50 10070090 User Manual

 ENSIGN  86038250  02/12/07 

 

PROBLEM 

Dead electrical circuit 

Check building circuit breaker or fuse box. 

Loss of Power 

Faulty power cord 

Replace  

Equipment not grounding 

Follow grounding instructions exactly 

Receptacle not grounded 

Contact an electrician to check building’s wiring 

Electrical shock 

Internal wiring problem 

Have a trained service technician check machine’s 
wiring 

Worn motor brushes 

Replace 

Motor worn out 

Replace 

Vac motor speed varies 
or doesn’t run 

Faulty switch 

Replace 

Loose vacuum dome 

Center and seal dome over tank 

Crack in dome of poor joint  Replace or repair using acrylic plastic cement only 
Lint or dirt clogging 
vacuum screen 

With power off clean screen 

Loose cuffs on vacuum 
hose 

Tighten cuffs turning counterclockwise 

Vac motor seals leaking 

Replace 

Floor tool vac chamber 
clogged 

Wash out with hose.  Pick lint out with a wire 

Loss of vacuum 

Vac motor, hose, or dome 
gasket 

Replace 

Pump inlet screen plugged 

Clean inlet screen 

Pump air locked 

Press trigger to open valve on cleaning wand to 
relieve air 

Pump runs no solution 

Internal or external 
solution line damaged and 
leaking 

Replace 

Internal pump components 
wearing out 

Replace, see pump kit components (pg 4-3) 

Pump runs, loss of 
pressure 

Check valves in pump 
head for particles or cuts in 
seals 

Take piston from BPR and lubricate with Superlube.  
If problem still exists change BPR kit 

Unit not plugged in 

Connect unit to 3 prong grounded outlet 

Pump will not run 

Loose wiring 

See dealer 

Solution hose fitting hard 
to connect 

Corrosion on fittings.  

Clean with steel wool. Soak in acetic acid (white 
vinegar). Lubricate lightly with silicone base lubricant. 

Carpet not getting clean 

Severe soil conditions 

Make several passes at right angles to each other.  
Use a pre-spray. 

Carpet too wet 

Over saturation 

Adjust solution pressure to lower settings.  Make 
several passes without spray 

Leaving carpet too wet 

Check for loss of vac pressure 

Too much chemical 

Check label for correct solution concentration 

Carpet browning 

Light carpet with no brown 
prevention 

Go over carpet with browning prevent only 

Solution hose connection 

Check for positive connection 

Faulty pump 

Repair or replace 

Faulty floor tool valve 

Repair or replace 

Solution not flowing 
properly 

Faulty pump switch 

Repair