Whirlpool WTW8800YW Manual

First try the solutions suggested here or visit our website at www.whirlpool.com/help  

for assistance and to possibly avoid a service call.  

Feet may not be in contact with the 

floor and locked.

Front and rear feet must be in firm contact with floor, and washer 

must be level to operate properly. Jam nuts must be tight 

against the bottom of the cabinet.

Check floor for flexing or sagging. If flooring is uneven, a 3/4" 

(19 mm) piece of plywood under your washer will reduce sound.

See “Level the Washer” in the Installation Instructions.

Load could be unbalanced. 

Load garments in loose heaps evenly around the washplate.  

Do not load garments directly over the center of the washplate.  

Adding wet items to washer or adding more water to basket 

could unbalance washer.

Avoid washing single items. Balance a single item such as a 

rug or jeans jacket with a few extra items. If the dial is flashing, 

redistribute the load, close the lid, and press START/PAUSE.

Use Bulky Items cycle for oversized, non-absorbent items  

such as comforters or poly-filled jackets. Other items are  

not appropriate for Bulky Items cycle. See “Cycle Guide.”

Item or load not suitable for selected cycle. See “Cycle Guide” 

and “Using Your Washer.”

Empty pockets before washing. Loose items such as coins  

could fall between basket and tub or may block pump.  

It may be necessary to call for service to remove items.

Washer not level.

Water may splash off basket if washer is not level. 

Fill hoses not attached tightly.

Tighten fill-hose connection. 

Make sure all four fill hose flat washers are properly seated.

Drain hose connection

Pull drain hose from washer cabinet and properly secure it to 

drainpipe or laundry tub.

Check household plumbing for leaks 

or clogged sink or drain.

Water can back up out of a clogged sink or drainpipe. Check 

all household plumbing for leaks (laundry tubs, drain pipe, 

water pipes, and faucets.)

Fill hose washers

Noises – For normal operating sounds, go to www.whirlpool.com/help.

It is normal to hear metal items on clothing such as metal snaps, 

buckles, or zippers touch against the stainless steel basket.  

Objects caught in washer 

drain system.

Clicking or metallic 

noises

Gurgling or humming

It is normal to hear the pump making a continuous humming 

sound with periodic gurgling or surging as final amounts of  

water are removed during the spin/drain cycles.

Washer may be draining water.

Check the following for 

proper installation:

Do not place tape over drain opening.

An unbalanced load can cause basket to be out of alignment  

and cause water to splash off tub. See “Using Your Washer”  

for loading instructions.

Washer not loaded as  

recommended.

Vibration, rocking, or 

“walking”

Not enough water  

in washer

Load not completely covered  

in water.

This is normal operation for an HE low-water washer. The load 

will not be completely underwater. The washer senses load sizes 

and adds correct amount of water for optimal cleaning. See 

“What’s New under the Lid.” 
IMPORTANT: Do not add more water to washer. Adding water 

lifts the garments off the washplate, resulting in less effective 

cleaning.

Washer may not be level.

Vibration during spinning 

or washer stopped with 

all dial lights flashing

Humming

You may hear the hum of the sensing spins after you have 

started the washer. This is normal. Sensing spins will take  

several minutes before water is added to the washer.

The washer is sensing the load size.