Wegener Communications 6420 User Manual

Page of 135
 
 
iPump 6420 User’s Manual
 
www.wegener.com 
800070-01 Rev B 
Chapter 4, Page 101 
Chapter 4:  MAINTENANCE AND TROUBLESHOOTING 
This chapter gives information on maintenance and troubleshooting of the iPump 6420. 
 
Table of Contents 
 
4.1. 
Maintenance .......................................................................................................... 102 
4.2. 
Troubleshooting .................................................................................................... 102 
4.2.1. 
Failure to acquire a carrier .............................................................................. 102 
4.2.2. 
Failure to get Compel control over satellite.................................................... 103 
4.2.3. 
Failure to get Compel control over internet.................................................... 103 
4.2.4. 
Failure to get live audio play on a Decoder output......................................... 103 
4.2.5. 
Failure to get file downloads over satellite ..................................................... 104 
4.2.6. 
Failure to get file downloads over internet (HTTP)........................................ 104 
4.2.7. 
Failure to play file inserts on a Decoder ......................................................... 104 
4.2.8. 
Failure to play playlists................................................................................... 105 
4.2.9. 
Failure to get local web connection ................................................................ 105 
4.2.10. 
Failure to get Return Path reports ................................................................... 105 
4.2.11. 
Failure to upgrade application software.......................................................... 106