Ulead 20810 User Manual

Page of 56
Digital Camera User’s Manual 
50 
Appendix 2 – Troubleshooting 
 
Problem 
Possible cause 
Solution  
The camera is 
turned off.  
Press the power button to turn the camera ON. 
The batteries are 
discharged. 
Replace the batteries with fresh ones. Refer to 
Inserting Batteries. 
The camera 
has no power. 
The batteries are 
inserted incorrectly.
Check the battery orientation. Refer to Inserting the 
Batteries. 
Ensure the green 
Camera Ready LED 
indicator is on and 
not flashing. 
If the light is flashing, wait until it emits a steady light 
before taking a picture. The camera may be waiting 
for the flash to charge. 
The camera 
won’t take a 
picture. 
Is the camera 
connected to a 
computer? 
The camera’s buttons are not functional when 
connected to a PC. Disconnect the camera to take 
more pictures. 
Is the flash on? 
Ensure the flash is set to auto or always on. Refer to 
Setting the Flash. 
The flash 
doesn’t work. 
The batteries may 
be weak. 
If the batteries are too weak, the flash will be unable 
to recharge. Turn the camera off and wait a few 
seconds before turning it back on. If this doesn’t 
work, replace the batteries. 
The images 
are blurry. 
The camera or 
subject was moving 
when the shot was 
taken. 
Hold the camera steady or put it on a tripod to take 
pictures. 
The computer 
does not 
recognize the 
camera  
The camera was 
connected to a 
personal computer 
by USB before 
installing software.
Connect the camera to the computer with the USB 
cable. Select [My computer] > [Control panel] > 
[System] > [Device manager]. From [other devices] 
delete [Composite USB device] or [unknown device]. 
Disconnect the camera from the computer, install the 
software, and then reconnect the camera.