TROY Group Font Memory Card Kit 50-70407-002A User Manual

 

 

Font Memory Card Kit User’s Guide -- Document # 50-70407-002  Rev.  A

 

4-8

 

 
MICR characters appear smeared 
after processing by a bank. 

 
A Non-TROY MICR toner was used. 
 
 
 
Your MICR paper is out of 
specification so that toner does not 
adhere properly to the paper. 
 
 
 
 
 
 
Your bank’s reader/sorter equipment 
is out of adjustment. 

 
Print test documents using TROY 
MICR toner or consult the non-TROY 
manufacturer for assistance. 
 
Refer to TROY MICR paper 
specifications and consult your paper 
vendor to ensure you have the correct 
paper (including correctly preprinted 
background areas).  Also, check to 
ensure your paper has not altered due 
to environmental conditions before 
printing the checks. 
 
Ask your bank for assistance in 
determining the cause of your rejects. 

 

 
NO MICR TONER message displayed in 
the printer control panel. 

 
No TROY MICR toner cartridge 
installed. 
 
Detect device on TROY MICR toner 
cartridge is damaged. 
 
TROY MICR toner cartridge detect 
sensor failed. 
 
TROY Memory Card has failed. 
 

 
Install a TROY MICR toner cartridge. 
 
 
Install a new TROY MICR toner 
cartridge. 
 
Call TROY Technical Support. 
 
 
Call TROY Technical Support.