TROY Group Font Memory Card Kit 50-70407-002A User Manual

 

 

Font Memory Card Kit User’s Guide -- Document # 50-70407-002  Rev.  A

 

4-6

 

 
 
 
 
 
 
 

 
MICR characters are broken, there 
are voids in characters or toner rubs 
off. 

 
Your MICR paper is out of 
specification so that toner does not 
adhere properly to the paper. 
 
 
 
 
 
 
Faulty MICR toner cartridge. 
 
 
 
Use of Non-TROY MICR toner 
cartridge. 
 
 
Printer fusing unit is faulty. 

 
Refer to the TROY MICR paper 
specifications and consult your paper 
vendor to ensure you have the correct 
paper (including correctly preprinted 
background areas).  Also, check to 
ensure your paper has not altered due 
to environmental conditions during 
storage and handling. 
 
Try another TROY MICR toner 
cartridge.  If cartridge is faulty, return 
to dealer. 
 
Try TROY MICR toner cartridge or 
consult non-TROY manufacturer for 
assistance. 
 
Confirm by verifying with a non-MICR 
application.  Contact TROY Technical 
Support for instructions. 
 

 
Voids in characters in MICR line or 
other text. 

 
Transfer roller wear (check for page 
count of greater than 100,000). 
 

 
Replace transfer roller. 

 
MICR character spacing and 
positioning is not correct. 

 
Error in typing MICR line information. 
 
 
 
 
 
Software placement of characters is 
incorrect. 
 

 
Re-enter correct data.  (Do not forget 
to enter the correct number of spaces 
where required.)  If using TROY MICR 
fonts in Windows, ensure the point size 
is set to 12 pt. 
 
Consult your software dealer, or 
consider purchasing the TROY MICR 
Secure Memory Card, which includes 
the ExPT feature that allows you to 
reposition the MICR line via the printer 
control panel.