Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

Issue 1

April 2000

Features and technical reference 

1494

Station Hunting 

coverage. If the hunt-to station is also busy, the switch continues hunting down the 
hunt-to chain. If all stations in the hunt-to chain are busy, the call goes to the 
dialed station’s coverage.

When you remove a station, the system attempts to maintain a station-hunting 
chain. Consider the following examples:

■

Station 1 links to 2 and 2 links to 3. If you remove station 2, the system 
links 1 to 3.

■

Station 1 links to 2. Station 2 does not link to another extension. If you 
remove station 2, 1 no longer links to another extension.

When you duplicate a station, the extension in the hunt-to station field is not 
copied into the duplicated station.

When you execute “

,” the system displays all stations 

that contain the station’s extension as their hunt-to station.

Remember that the system checks the station-hunting chain only for idle and 
available extensions.

■

Adjunct Switch Applications Interface

The system attempts Station Hunting when ASAI routes to an extension 
with a hunt-to station.

■

Automatic Call Distribution

An agent extension can be part of a station-hunting chain. The system 
hunts the agent’s chain only when the call is made directly to the agent’s 
extension. Calls distributed through hunt groups to an ACD agent do not 
hunt the agent’s station-hunting chain. Calls made to an extension for 
logical agents do not hunt the agent’s station-hunting chain.

■

Automatic Callback

The system does not hunt the chain of the called extension when the call is 
a callback-return call.

■

Bridged Appearance

The system hunts the extension’s station-hunting chain if the principal 
station has no call appearance at which the call can terminate, even though 
it may have available bridged appearances on other stations.