Lucent Technologies Definity Enterprise Communication Server 8.2 User Manual

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DEFINITY ECS Release 8.2
Administrator’s Guide  
555-233-506  
Issue 1
April 2000
Features and technical reference 
1495
Station Hunting 
20
Busy Verification
The system does not attempt Station Hunting for busy-verify calls.
Call Coverage
Call Coverage has precedence over Station Hunting.
Station Hunting is applied to the final coverage point following the final 
coverage point’s hunt-to chain when the following conditions occur:
— The Call Coverage screen’s Hunt After Coverage field is 
y
.
— The last coverage point is unavailable (busy or no answer).
— The last coverage point is a station with an assigned hunt-to station.
— No one in the coverage path answered the call.
Coverage — Don’t Answer will cover the call after hunt if the call can 
terminate, but no one answers.
If Station Hunt Before Coverage is active, a call to a busy station tries to 
terminate to the hunt-to phone before going to coverage. If the call does go 
to coverage, it is the coverage of the dialed extension (unless the phone is 
an XDID, and then the call goes to the coverage of the non-XDID phone 
found in the XDID’s hunt-to field).
Call Detail Recording
CDR records the called extension, not the answering extension.
Call Forwarding
Call Forwarding has precedence over Station Hunting.
If an idle station has Call Forwarding active, the system forwards the call. 
If a busy station has Call Forwarding active, a call to the station forwards. 
If the forwarded-to station is busy, the call follows that forwarded-to 
station’s hunting chain.
If the system finds Call Forwarding active at one of the stations in a 
station-hunting chain, it considers the station busy and bypasses it. The call 
goes to the next station in the chain.
Call Park
The system does not attempt Station Hunting on callpark-return calls.
Call Pickup
Call Pickup functions the same for calls terminating at a point in a 
station-hunting chain as it does for a regular calls.