LaCie FIREWIRE 800/400 User Manual

LaCie Biggest Quadra

User Manual

page 

Troubleshooting

In the event that your LaCie hard drive is not work-

ing correctly, please refer to the following checklist to 

find out where the problem is coming from. If you have 

gone through all of the points on the checklist and your 

drive is still not working correctly, please have a look at 

the FAQs that are regularly published on our website –  

www.lacie.com

.

One of these FAQs may provide an answer to your 

specific  question. You  can  also  visit  the  drivers  pages, 

where the most recent software updates will be avail-

able. If you need further assistance, please contact your 

LaCie reseller or LaCie Technical Support (see section 

12. Contacting Customer Support

 for details).

Manual Updates

LaCie  is  constantly  striving  to  give  you  the  most 

up-to-date, comprehensive User’s Manuals available on 

the market. It is our goal to provide you with a friendly, 

easy-to-use format that will help you quickly install and 

utilize the many functions of your new device.

If your manual does not reflect the configurations of 

the product that you purchased, please check our web-

site for the most current version available.

■

When I lock a Drive Bay 

into place, the Disk Activity 

Indicator turns red and the 

alarm beep sounds.

Exchange the Drive Bay with another Drive Bay and attempt to lock them in place again to see if it is 

a faulty Drive Bay. If the problem continues, contact your LaCie reseller or LaCie Customer Support.

The alarm beep is sounding. 

How do I turn it off?

Either unlock the Drive Bay of the failed disk, or press the Enter button.

The LaCie Biggest Quadra 

does not appear in the 

BIOS.

Ensure that the array has completed the initialization process.

What should I do in the 

event of a disk failure?

For a RAID 5/RAID 0+1 array, you will need to replace the disk. Data rebuilding will begin as soon as 

the failed disk is replaced. For a RAID 5 + Hot Spare array, data will be re-built automatically to the 

hot spare disk. You do not need to replace the failed disk immediately. When adding a new disk, the 

capacity of the new disk MUST equal or be greater than the smallest disk in the array. Otherwise, the 

LaCie Biggest Quadra will reject the disk, even though it works.  Caution! Do not attempt to replace 

a hard disk yourself. You will void your warranty. Please see the disk replacement procedure in section 

6.1..

Using the existing disks, I 

want to create a new RAID 

array.

First, power off the LaCie Biggest Quadra and remove all the Drive Bays. Next, set the new RAID 

level with the RAID Level Switch Selectors and power the LaCie Biggest Quadra back on. Gently 

slide and lock the Drive Bays back into place to begin the initialization process. Since you are using 

previously installed disks, the LaCie Biggest Quadra will display a message, “Create New RAID?” 

Choose yes by pressing the Enter button, and the initialization will start. Note – all data on the disks 

will be erased during the initialization.