Argox OS-214ZIP User Manual

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Troubleshooting 
B. Power and Ready LEDs blink alternately 
 
Power LED 
Ready LED 
ON OFF 
OFF 
 
ON
Normally, when the printer is in abnormal condition, the "POWER" 
LED will keep blinking. The printing work and the communication 
between the host and printer will stop. 
 
 
Possible Problems
 
Solutions
 
Remarks
 
Ribbon out
 
Supply the ribbon roll
 
Ribbon jam
 
Recover the jam
 
Ribbon sensor error
 
Replace the ribbon sensor
Not applicable to 
direct thermal type.
 
To understand the problem, please check both 
LEDs first: 
 
 
A.  Power and Ready LEDs blink at the same tempo 
 
 
Note: 
Power LED  Ready LED
ON ON 
OFF 
 
OFF
 
**For models OS-203/OS-204 such error will never 
occur. 
 
C. Only the Power LED blinks 
 
Power LED
Ready LED 
ON ON 
OFF 
 
ON
Possible 
Problems 
Solutions
Remarks
Miss-detect the gap
 
 
 
 
. Check the label path 
. Check the label sensor 
If you are using 
continuous label roll 
and run under 
Windows, you should 
select the continuous 
media. 
Label stock out 
. Supply the label roll out
 
Label stock not 
installed 
. Install the label roll 
 
Label jam   
. Recover the jam 
 
 
 
Possible 
Problems 
Solutions 
 
Remarks
Serial IO error 
. Check the baud rate 
Not for Centronics 
Memory full 
Add the extension RAM 
 
Cutter failed, or 
jam at cutter 
. Check the cutter 
. Recover the jam 
It occurred, only when 
cutter is installed, or the 
setting of the cutter 
Hardware error  Call for service 
 
 
 
 
 
 
 
 
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