Whirlpool WTW5800BC Installation Instruction

First try the solutions suggested here for assistance and to possibly avoid a service call.  

Feet may not be in contact 

with the floor and locked.

Front and rear feet must be in firm contact with floor, and  

washer must be level to operate properly. Jam nuts must be 

tight against the bottom of the cabinet.

Washer may not be level.

Check floor for flexing or sagging. If flooring is uneven, a 3/4" 

(19 mm) piece of plywood under your washer will reduce sound.

Check the following  

for proper installation:

Check the following  

for proper installation:

Washer not level.

See “Level the Washer.”

Water may splash off basket if washer is not level.

Fill hoses not attached tightly.

Tighten fill hose connection.

Washer won’t run or fill, 

washer stops working, 

or wash light remains 

on (indicating that the 

washer was unable to 

fill appropriately)

Check for proper water supply.

Both hoses must be attached and have water flowing to inlet valve.

Both hot and cold water faucets must be turned on.

Incorrect or wrong wash 

or rinse temperatures,  

or load not rinsed

Check for proper water supply.

Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached to both the washer and the faucet,  

and have both hot and cold water flowing to the inlet valve.

Washer not draining/ 

spinning, loads are 

still wet or spin light 

remains on (indicating 

that the washer was 

unable to pump out 

water within ten 

minutes)

Check plumbing for correct drain 

hose installation. Drain hose extends 

into standpipe farther than 4.5"  

(114 mm).

Check drain hose for proper installation. Use drain hose form 

and securely attach to drain pipe or tub. Do not tape over drain 

opening. Lower the drain hose if the end is higher than 96"  

(2.4 m) above the floor. Remove any clogs from the drain hose.

Fill hose washers.

Make sure all four fill hose flat washers are properly seated.

Drain hose connection.

Pull drain hose from washer cabinet and properly secure it  

to drain pipe or laundry tub.

Check household plumbing for 

leaks or clogged sink or drain.

Water can back up out of a clogged sink or drain pipe. Check all  

household plumbing for leaks (laundry tubs, drain pipe, water  

pipes, and faucets.)

Check that inlet valve screens have not become clogged.

Check for any kinks in inlet hoses, which can restrict water flow.

Check for proper electrical supply.

Plug power cord into a grounded 3 prong outlet.

Do not use an extension cord.

Make sure there is power to the outlet.

Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.

Both hot and cold water faucets must be on.

Make sure that inlet valve screens are not clogged.

Remove any kinks in the hoses.