First Virtual Communications 1150E User Manual
IP Phone 1150E non-ACD call features
91
Using Attendant Recall
The Attendant Recall feature allows you to contact an attendant while on
a call and connect the call to the attendant.
a call and connect the call to the attendant.
To contact the attendant while on a call:
Using Call Park
The Call Park feature allows a call to be held temporarily and to be
retrieved from any phone. You can park an incoming call and page the
called party. When you use Call Park, you do not tie up a line. Your
network administrator can set up a System Park where most calls are
automatically parked.
retrieved from any phone. You can park an incoming call and page the
called party. When you use Call Park, you do not tie up a line. Your
network administrator can set up a System Park where most calls are
automatically parked.
If configured network-wide, Call Park can be used across networks.
To park a call on a System Park DN:
1.
Press the
Attendant Recall
Key while
on a call. Stay on the line until the
attendant answers.
attendant answers.
2.
Press the
Goodbye
key. The caller
remains connected to the attendant.
1.
Press the
Park
Key. The screen displays
a System Park DN and asks for
confirmation.
confirmation.
2.
Press the
OK
Key. The call parks on the
System Park DN.
AttRecall
Park
OK