Philips DVT3000/00 User Manual

56

Service

Problem

Possible cause/solution

The device does not turn on •  The batteries or rechargeable batteries

are not inserted correctly.

X

Check to ensure that the batteries

or rechargeable batteries are correctly
inserted. Make sure the polarity is
correct.

•  Batteries are empty.

X

Replace or recharge the batteries.

The device does not playback
recordings

•  The keypad lock may be enabled.

X

Slide the HOLD switch to the

"Off" position.

•  No recordings are saved in the device.

The device does not respond Remove the batteries/rechargeable

batteries and insert them again.

microSD card can not be
selected as a recording
location

•  There is no memory card in the device.

X

Insert a memory card into the

device.

•  Memory card is not formatted (file

system FAT32).

X

Format the memory card in the

device.

Problem

Possible cause/solution

I cannot hear anything from
the speaker

•  A headset is connected to the device.
•  The volume is at the lowest setting.

The recording session does
not start

•  Pre-recording or voice-activated

recording mode may be enabled.

•  The keypad lock may be enabled.

X

Slide the HOLD switch to the

"Off" position.

•  The maximum number of recordings

may have been reached or the available
space for recording is full.

X

Delete some recordings or move

them to an external device.

X

Select another location folder.

I cannot hear anything from
the headphones

•  The headphones are incorrectly

connected.

X

Check the headphone connection.

•  The volume is at the lowest setting.

External microphone records
mono sound only

Switch external sound source to stereo
microphone.