Toshiba P30 Series User Manual

Page of 165
User’s Manual
8-5
Troubleshooting
Power
When the computer is not plugged into an AC outlet, the battery pack is the 
primary power source. However, your computer has a number of other 
power resources, including intelligent power supply, Real Time Clock 
battery. These resources are interrelated and any one could affect apparent 
power problems. This section provides check lists for AC power and the 
battery. If you cannot resolve a problem after following them, the cause 
could lie with another power resource. In such case, contact your dealer.
Overheating power down
If the computer’s internal temperature becomes too high, the computer will 
automatically  shut down.
AC power
If you have trouble turning on the computer with the AC adaptor connected, 
check the DC IN indicator. Refer to Chapter 6, Power and Power-Up 
Modes, for more information.
Problem 
Procedure
AC adaptor doesn't 
power the computer 
(DC IN indicator does 
not glow green).
Check the connections. Make sure the cord is 
firmly connected to the computer and a power 
outlet.
Check the condition of the cord and terminals. If 
the cord is frayed or damaged, replace it. If the 
terminals are soiled, wipe them with cotton or a 
clean cloth.
If the AC adaptor still does not power the 
computer, contact your dealer.