Toshiba P30 Series User Manual

User’s Manual

8-6

Troubleshooting

If you suspect a problem with the battery, check the DC IN indicator as well 

as the indicators for the battery. For information on indicators and battery 

operation see Chapter 6, Power and Power-Up Modes.

Battery doesn't power 

the computer.

The battery may be discharged. Connect the AC 

power cord to charge the battery.

Battery doesn't charge 

when the AC power 

cord is attached. 

(Battery indicator does 

not glow amber.)

If the battery is completely discharged, it will not 

begin charging at once. Wait a few minutes.
If the battery still does not charge, make sure the 

outlet is supplying power. Plug in an appliance 

and see if it works. If it doesn't, try another 

power source.
Check whether the battery is hot or cold. If the 

battery is too hot or too cold, it will not charge 

properly. Let it reach room temperature. 
Unplug the AC adaptor and remove the battery 

to make sure the terminals are clean. If 

necessary wipe them with a soft dry cloth dipped 

in alcohol.
Connect the AC adaptor and replace the battery.
Check the Battery indicator. If it does not glow, 

let the computer charge the battery for at least 

20 minutes. If the Battery indicator glows after 

20 minutes, let the battery continue to charge for 

at least another 20 minutes before turning on the 

computer.
If the indicator still does not glow, the battery 

may be at the end of its operating life. 

Replace it.
If you do not think the battery is at the end of its 

operating life, see your dealer.

Battery doesn't power 

the computer as long 

as expected.

Check the power consumption settings in the 

TOSHIBA Power Saver utility. Consider using a 

power saving mode.