Citrix Systems 9000 Series User Manual

Troubleshooting the SSL VPN Client

SSL VPN User’s Guide

5-11

Compression Tab 

You can use the connection logs to troubleshoot connection-related issues. The 

following procedure lists the steps to access the connection logs.

1. Check the Windows system tray for the 

 icon. This indicates that the 

agent is active and that you are currently logged on. Right-click the icon 

and select 

from the short-cut menu. The connection 

log is displayed as shown in the following figure. BLACK is used to indicate 

status messages, RED to indicate errors, and BLUE to indicate acceleration 

messages.