Lucent Technologies merlin messaging system User Manual
Programming the Day and Night Main menus
The Automated Attendant Day Main menu is heard by individuals calling into the MERLIN
Messaging System during business hours. The Night Main menu is heard when the business is
closed. Typically, from a Day or Night Main menu, callers are given the opportunity to:
Messaging System during business hours. The Night Main menu is heard when the business is
closed. Typically, from a Day or Night Main menu, callers are given the opportunity to:
Transfer to an extension, calling group or mailbox
●
Play a submenu
●
Play an informational announcement
●
When you program a Day or Night menu, you are prompted to:
Listen to the menu prompts and menu definitions
●
Modify the menu
●
Record new menu prompts
●
Save menu definitions
●
To program the Automated Attendant Day or Night Main menu:
Step
Programming Task
Touch-Tone Input
1
2
Select Automated Attendant
3
Select a specific Automated Attendant
or
4
Choose an option:
Program Day Main menu
●
Program Night Main menu
●
5
Choose one of the following:
Listen to the menu
●
Modify the menu
●
Exit Main menu programming
●
Procedure
Programming the Day and Night Main menus
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