Lucent Technologies merlin messaging system User Manual

The Temporary Schedule overrides both the Switch mode and the Weekly Business Schedule. For
each day with a temporary opening or temporary closing schedule, you specify the start and end
time of the special schedule. During other periods of that day, the Automated Attendant operates
in the appropriate mode based on its Schedule Controller setting.

For a temporary opening schedule, the regular Day menu prompt plays. For a temporary closing
schedule, you may record a temporary closure greeting that plays before the regular Night menu
prompt or specify that only the regular Night menu prompt be played. Only one temporary
closure greeting can be recorded for each Automated Attendant. If you set the system for
temporary closings on more than one day and choose to use the temporary closure greeting, the
same greeting will be used for each day. If you want a different greeting for each day, you must
record a new greeting for the correct day. If the system is in Bilingual mode, the temporary
closure greeting must include recordings in both languages.

The Temporary Schedule can be programmed for the current day and/or the following six days. It
also can be cancelled anytime before or while the Temporary Schedule is in effect. The
Temporary Schedule does not carry over from week to week; it expires at the end of the day for
which you created it.

To set the Temporary Schedule for the entire day, enter 0000 as the start time and 2359 as
the end time.

 

Select Automated Attendant

Enter Automated Attendant number

[1-4]

Select Schedule Options

Choose one of the following:

Administer temporary schedule. Go to
Step 6.

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If finished

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Administering a Temporary Schedule

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