Lucent Technologies merlin messaging system User Manual
Primary Language
The default language used for playing system prompts, menus and announcements to callers
when the MERLIN Messaging System is in Bilingual mode. Contrast with Secondary
Language.
when the MERLIN Messaging System is in Bilingual mode. Contrast with Secondary
Language.
Q
Queued Call Console
Telephone that can be used by a system operator only if the communications system is in
Hybrid/PBX mode. It is used to answer outside calls (directed to a system operator
position), to answer inside calls, to direct inside and outside calls to an extension or to an
outside telephone number, to serve as a message center, to make outside calls for users with
outward calling restrictions, to set up conference calls and to monitor system operation.
Hybrid/PBX mode. It is used to answer outside calls (directed to a system operator
position), to answer inside calls, to direct inside and outside calls to an extension or to an
outside telephone number, to serve as a message center, to make outside calls for users with
outward calling restrictions, to set up conference calls and to monitor system operation.
R
Record Mode
One of the two Call Answer Modes available for MERLIN Messaging System mailboxes.
Users program the Call Answer Mode for their mailboxes. When Record Mode is
programmed, callers can leave messages in a user's mailbox. Contrast with Answer-Only
Mode.
Users program the Call Answer Mode for their mailboxes. When Record Mode is
programmed, callers can leave messages in a user's mailbox. Contrast with Answer-Only
Mode.
Remote Maintenance Device (RMD)
A component of the MERLIN Messaging System used to remotely access terminal-based features
such as system diagnostic information. The System Manager can access the system through the
RMD to capture a Configuration report to a file on a remote PC.
such as system diagnostic information. The System Manager can access the system through the
RMD to capture a Configuration report to a file on a remote PC.
Return Time Interval
S
Schedule Controller
Determines whether the communication system's Day/Night Service mode, the MERLIN
Messaging System Weekly Business Schedule or a combination of both control the Day and
Night service operation of an Automated Attendant. Each Automated Attendant has its own
Schedule Controller.
Messaging System Weekly Business Schedule or a combination of both control the Day and
Night service operation of an Automated Attendant. Each Automated Attendant has its own
Schedule Controller.
Secondary Language
The alternate language in which callers can choose to play system prompts, menus and
announcements when the MERLIN Messaging System is in Bilingual mode. Contrast with
Primary Language.
announcements when the MERLIN Messaging System is in Bilingual mode. Contrast with
Primary Language.
MERLIN Messaging System Glossary
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