Lucent Technologies Release 3 Version 8 User Manual
Database Items and Calculations
CentreVu® CMS R3V8 Database Items and Calculations
Database Items
2-62
DEFLECTCALLS
2
Database tables
2
The DEFLECTCALLS item appears in the following database tables:
Vector tables
The number of calls deflected to the network through BSR. Requires the
DEFINITY ECS R6 and later.
DEFINITY ECS R6 and later.
This is a cumulative item.
VDN tables
Number of calls that were deflected to the network by BSR. Requires the
R6 and later ECS.
R6 and later ECS.
This is a cumulative item.
DEQUECALLS
2
Database tables
2
The DEQUECALLS item appears in the following database tables:
Split/skill tables
Number of calls that queued to this split/skill as a nonprimary split/skill,
but whose disposition was recorded in another split/skill (as answered,
abandoned, outflowed, busy, or forced disconnect). Requires vectoring
for multiple split/skill queueing on a Generic 3 switch.
but whose disposition was recorded in another split/skill (as answered,
abandoned, outflowed, busy, or forced disconnect). Requires vectoring
for multiple split/skill queueing on a Generic 3 switch.
This is a cumulative item.
DEQUETIME
2
Database tables
2
The DEQUETIME item appears in the following database tables:
Split/skill tables
Amount of time DEQUECALLS waited in this split/skill queue before
dequeuing. Requires vectoring for multiple split/skill queueing on a
Generic 3 switch.
dequeuing. Requires vectoring for multiple split/skill queueing on a
Generic 3 switch.
This is a cumulative item.