Lucent Technologies Release 3 Version 8 User Manual
Database Items and Calculations
CentreVu® CMS R3V8 Database Items and Calculations
Database Items
2-88
GNSTAFFED
(real-time)
(real-time)
2
Database tables
2
The GNSTAFFED item appears in the following database tables:
Split/skill tables
Current number of greatest need agents that are staffed in SPLIT.
Available on the R6 ECS and later.
Available on the R6 ECS and later.
This is a real-time item.
GOTOCALLS
2
Database tables
2
The GOTOCALLS item appears in the following database tables:
Vector tables
The number of OUTFLOWCALLS that were redirected to another vector
by way of a "go to vector’’ command. Available on Generic 3 switches
and on the
by way of a "go to vector’’ command. Available on Generic 3 switches
and on the
DEFINITY ECS.
This is a cumulative item.
GOTOTIME
2
Database tables
2
The GOTOTIME item appears in the following database tables:
Vector tables
The time all GOTOCALLS spent in this vector before being redirected to
another vector. Available on Generic 3 switches and on the
DEFINITYECS.
another vector. Available on Generic 3 switches and on the
DEFINITYECS.
This is a cumulative item.
HDATE1-4
2
Database tables
2
The HDATE1-4 items appear in the following database tables:
Current day configuration tables
Date of first (HDATE1), second (HDATE2), third (HDATE3), and fourth
(HDATE4) days of historical data to be used.
(HDATE4) days of historical data to be used.